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COUNSELING SERVICES 

Counseling involves meeting with a professional to address a particular issue, situation, or problem.  Professionally trained counselors provide individual and group counseling for CSI students.  As a collaborative effort between you and your counselor, counseling can help you address various issues that affect your performance and experiences in college and your personal life.  With a few legal exceptions to confidentiality that your counselor will explain, counseling is a confidential process.

While walk-in counseling services are provided, it is recommended that you call or drop by the Counseling Center to make an appointment.  All services provided by the Counseling Center are free.

At CSI, counseling usually addresses one or more of the following: personal issues, crisis situations,  and academic performance.

Individual Counseling
Group Counseling
Crisis Counseling
Academic Counseling




Individual Counseling
Individual personal counseling is designed to help you address your concerns, come to a greater understanding of yourself, and develop effective strategies for dealing with life's challenges.  It is best to seek help early, before problems become overwhelming.  Problems that are ignored can affect your schoolwork, job, life at home, or your relationships with others. Counselors are skilled listeners who provide support, help you explore your issues, and help you discover ways to cope with your problems.  Counseling may entail as little as 2 to 3 sessions with a counselor, or may span a semester or two.  Your counselor can also help you with referrals to services outside of the campus.

Students seek personal counseling for a variety of reasons.  Doing so does not mean that you are weak or crazy.  In fact, it is a sign of strength to recognize that you may need help.  Some common reasons for seeking personal counseling are listed below.

Family Issues                
Problems with Drugs and/or Alcohol
Loneliness/Isolation
Depression
Life Changes/Adjustments
Suicidal Feelings
Anxiety
Stress
Achieving Goals
Grief/Loss
Sexuality/Sexual Identity Issues
Problems with Food
Relationship Issues
Academic Struggles
Cultural Adjustment
                                       

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Group Counseling
Groups bring together a number of students sharing a common concern to provide an opportunity for support, skill building, and personal growth. Groups meet one hour weekly. Instead of just signing up, you'd first make an appointment to talk with a counselor, who could then introduce you to a range of theraputic strategies. Meeting dates and times to be announced. 

UNDERSTANDING  SELF  AND OTHERS
The purpose of this group is for members to develop a greater understanding of themselves and others. Group members will explore patterns of relating to others, self-awareness, and challenges in their interpersonal lives. Group members may be experiencing a variety of   difficulties including low self-esteem, depression, anxiety, loneliness, problems relating to/accepting others, and issues of family conflict.  Students  who want to resolve specific concerns as well as those seeking personal growth are welcome. This can be a good time for students to connect with their peers and recognize that they are not alone.
For more information about the group, call Dr. Ann Booth  at  718-982-2391 or email counseling@mail.csi.cuny.edu

LGBT SUPPORT GROUP
If you are L (lesbian), G (gay), B (bisexual), or T (transgender), or think you are, this group can be a source of support for you. Whether you are thinking of coming out, not ready to come out, or are already out, this group can offer an opportunity to talk with others who are having similar experiences or have been where you are, as well as a connection with other LGBT students at CSI. Group members will be expected to respect the confidentiality of group participants. The counselors will observe the confidentiality practices of the Counseling Center. 
Ann Booth, Psy.D. and Jason Relph, M.Ed. are LGBT affirming, professionally trained  counselors from the Counseling Center.
For more information about the group, call Dr. Ann Booth  at  718-982-2391 or email counseling@mail.csi.cuny.edu

LIVING WITH LOSS
What happens when someone you love dies?  Join us in a supportive group for those who have experienced the death of a family member or close friend.  In talking with each other, group members will have the opportunity to share their experiences, explore their reactions and the effects of their loss on relationships with family and friends.  Group members can also consider different ways of coping with grief and loss, and moving forward with life once someone special has gone. For more information about the group, call Mary Murphy  at  718-982-2391 or email counseling@mail.csi.cuny.edu.

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Crisis Counseling
Crisis counseling is designed to help students who are experiencing immediate and extreme distress.  Students who are in crisis may be depressed, anxious, agitated, express suicidal intent, or have psychotic symptoms (e.g., not in touch with reality, hearing voices).  Students may also have experienced or witnessed a traumatic event (e.g., being assaulted, seeing a building collapse). Counselors will talk with students to assess their situation, provide brief counseling, and make needed referrals for care.

IN THE EVENT OF AN EMERGENCY, PLEASE CONTACT THE COUNSELING CENTER AND ASK TO SPEAK WITH A COUNSELOR. IF THERE IS AN EMERGENCY OUTSIDE OF COUNSELING CENTER HOURS, PLEASE CONTACT PUBLIC SAFETY AT 718-982-2111 or CALL 911.


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Academic Counseling  

The goal of academic counseling is to assist students in maximizing their academic performance. Counselors help students with a variety of issues that affect academic success and can also provide help with appeals to the Committee on Course and Standing.

Problematic Grades: D, F, WU, INC, FIN
Withdrawals
Academic Warning and Probation
Academic Dismissal
Appeals to the Committee on Course and Standing
Study Skills
Test-Taking


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Problematic Grades

Problematic grades are those grades that negatively affect your GPA.  There are various reasons why students receive these grades, such as lack of understanding of college policies, personal problems, and poor study habits. 

Some problematic grades and potential solutions are outlined below.  If you have a D, F, WU, INC, FIN, MAKE AN APPOINTMENT TO SEE A COUNSELOR TO DISCUSS YOUR SITUATION. 


D grades:

D grades are the lowest possible passing grades a student may earn for a course.

The D is a problematic grade because:

* Although technically a passing grade, no student is able to graduate with a D average or 1.0 GPA. Students are placed on academic warning, probation or dismissal when their GPA drops below a 2.0 or C average.

* The heavier the credit weight of the course (e.g., 4 credits vs. 1 credit) the greater the negative impact of a D grade on your GPA.

* D grades cannot be appealed to the Committee on Course and Standing (like WU’s or FIN’s), or dropped from the GPA calculation upon retaking the course (like F’s, FIN’s and WU’s).

* Earning D grades lowers the GPA below the GPA entrance requirement for SLS/Education, Business, Nursing, and Social Work majors.  Many majors will not allow you to take upper-level courses with a D grade in the prerequisite.

* If you are on probation, earning a grade of D may negatively impact your ability to continue your studies at CSI.


Solutions to the D grade:

* To avoid D grades, monitor your progress during the semester and pursue consistent tutoring for classes that are causing you difficulty.

* Whenever you are having difficulty in a class, make sure to set up an appointment with a counselor. He or she may have suggestions/recommendations that can be helpful.

* If a student believes that s/he did not deserve to receive a D, s/he can appeal to the department in which the grade was received within 60 days of the end of the semester.  See the Academic Calendar for an exact deadline.


F grades:

The student receives an F grade after failing a class.

The F is a problematic grade because:

* F grades decrease your GPA.* Students are placed on academic warning, probation, or dismissal when their GPA’s drop below a 2.0 or C average.

* The heavier the credit weight of the course (e.g., 4 credits vs. 1 credit) the greater the negative impact of an F grade on your GPA.


Solutions to the F grade:

* The student must retake the course at CSI. If the student earns a grade of C or higher, the F grade, although it will remain on the transcript, will be removed from the calculation of the GPA.  Students can repeat up to 16 credits of failed courses at CUNY.

* The student should consider consistent tutoring in order to maintain overall scholarship.

* If a student believes that s/he did not deserve to receive an F, s/he can appeal to the department in which the grade was received within 60 days of the end of the semester.  See the Academic Calendar for an exact deadline.

* Whenever you are having difficulty in a class, make sure to set up an appointment with a counselor.  He or she may have suggestions/recommendations that can be helpful.

***This is true only for college credit bearing courses. F grades do not negatively impact your GPA when they are earned for non-college credit remedial classes (e.g., MTH 020); however, it is always best to avoid having an F grade on your transcript.  However, if you are on probation, earning a grade of F may negatively impact your ability to continue your studies at CSI.


WU Grades:

WU grades are to be given when a student stops attending a class for which he or she is registered without submitting a Completed Withdrawal form to the registrar’s office. WU means "Unofficial Withdrawal."

The WU is a problematic grade because:


*The WU calculates into your GPA as an F, thus reducing your GPA.*  Students are placed on academic warning, probation, or dismissal when their GPA’s drop below a 2.0 or C average.

*The WU is an unnecessary grade because a student, by seeing a counselor or the professor, can at times, withdraw even after the deadline for official withdrawal.


Solutions to the WU grade:

*The WU grade can be successfully appealed to the Committee on Course and Standing if the student has documentation of extenuating, unusual and/or extraordinary circumstances that caused the unofficial withdrawal. For example, serious illness, a death in the family, or personal hardship might have interfered with your attendance or academic progress.  The student should see a counselor to make the appeal.

* If the WU cannot be appealed successfully, the student can retake the course. If the student earns a grade of C or better upon retaking the course at the same college, the WU grade, although it will remain on the transcript, will be removed from the calculation of the GPA.  Students can repeat up to 16 credits of failed courses at CUNY.

***This is true only for college credit bearing courses. WU grades do not negatively impact your GPA when they are earned for non-college credit remedial classes (e.g., MTH 020); however, it is always best to avoid having a WU grade on your transcript.  If you are on probation, earning a grade of WU may negatively impact your ability to continue your studies at CSI.




INC/FIN grades:

A grade of INC may be given when a student has been passing a class but hasn’t handed in all assignments and/or taken all tests. INC means "Incomplete."  If you receive an INC, you must speak to the professor as soon as possible to make arrangements to make up any outstanding work.


Solutions to the INC grade:

* DO NOT RETAKE THE COURSE.  Contact the professor to discuss the situation and complete the work by the last day of classes of the following semester.

* If this is not done, the grade will automatically change to a FIN.  FIN means "F Incomplete."

An INC/FIN is a problematic grade because:

* The FIN calculates into your GPA as an F, thus reducing your GPA.*  Students are placed on academic warning, probation, or dismissal when their GPA’s drop below a 2.0 or C average.

* If the faculty member leaves the college, goes on extended leave or is deceased, then the grade will become an FIN and remain that way unless the faculty member left instructions with the department chair about what is needed to satisfy course requirements. This rarely happens.


Solutions to the FIN grade:

* Once an INC turns into a FIN, an instructor may give a student permission to complete the work for four more semesters.  Speak to your professor about your circumstance.

* The FIN grade can be successfully appealed to the committee on Course and Standing if the student has documentation of extenuating, unusual and/or extraordinary circumstances that caused the FIN, and s/he was excessively absent. The student should see a counselor to make the appeal.

* In case of a permanent FIN that cannot be appealed successfully, the student can retake the course. If the student earns a grade of C or better upon retaking the course at the same college, the FIN grade will no longer be calculated into the GPA, but will remain on the transcript.  Students can repeat up to 16 credits of failed courses at CUNY.


***This is true only for college credit bearing courses. FIN grades do not negatively impact your GPA when they are earned for non-college credit remedial classes, but it is always best to avoid having a FIN grade on your transcript.  If you are on probation, earning a grade of WU may negatively impact your ability to continue your studies at CSI.



Withdrawals

Students who choose not to attend a class or classes for which they have registered must complete proper withdrawal procedures, which are outlined below.  Not following these guidelines will result in a grade of WU, which will factor into your GPA as an F

If you withdraw before or within the first three weeks of the semester, the class(es) will no longer appear on your transcript, and you will be entitled to a full or partial refund.  See the Academic Calendar for specific withdrawal dates and the corresponding refund schedule.

If you withdraw after the first three weeks of the semester, you will receive a W (Official Withdrawal) on your transcript and no refund.  A W does not factor into your GPA.

If you are withdrawing from class(es) for medical reasons at any point during the semester or for the preceding one, you should bring medical documentation to the Health Center, and then complete medical withdrawal paperwork in the Registrar’s Office.

IF YOU ARE CONTEMPLATING WITHDRAWING FROM YOUR CLASSES AND WOULD LIKE TO DISCUSS ALTERNATIVES, PLEASE MAKE AN APPOINTMENT TO SEE A COUNSELOR.

The following are specific guidelines for Withdrawals:

Before the Withdrawal Deadline (see the Academic Calendar):

* To withdraw from one or only some of your classes, go to the Registrar’s Office to complete paperwork.  You need not see a counselor or advisor during this time.

* If you are withdrawing from all of your classes, you must make an appointment with a counselor in the Counseling Center (1A-109).  The Counselor will hold an exit interview with you, and then  may sign the withdrawal paperwork, which you will then take to Financial Aid and the Registrar.

After the Withdrawal Deadline (see the Academic Calendar):

* To withdraw from one or some of your classes, you must obtain the signatures of the professor and department chairperson on a special petitions form that is available only at the academic departments.  Many professors and department chairpersons will not allow you to withdraw at this time.

* To withdraw from all of your classes, you must see a counselor in 1A-109.


Academic Warning and Probation

To maintain academic standing and to qualify for a degree, students must follow College guidelines (see CSI Undergraduate Catalog).  At the end of each semester, students should meet Grade Point Average (GPA) requirements. 

Students are placed on Academic Warning if they meet the GPA requirements for the number of credits they have attempted, but fail to achieve a 2.0 GPA.

Students are placed on Academic Probation when their GPA’s drop below the minimum standards. The minimum standards, which must be met at the end of each semester, are:

Credits Attempted                    Minimum GPA

          0-12                                        1.50

          13-24                                      1.75

          25 and above                          2.00


In the 2007-2008 academic year, to avoid Academic Dismissal from the College when on probation, a student must earn a GPA of a 2.5 or better for Fall 2007 AND Spring 2008 semesters, OR achieve a GPA of 2.75 for either semester.  If these standards are not met, a student will be academically dismissed.


If you are on academic probation:

* See a counselor in 1A-109.
* Attend workshops provided by the Counseling Center designed to assist probation students.




Academic Dismissal

Students who do not meet the probation guidelines are academically dismissed.  If you are academically dismissed, you should come in to see a counselor in 1A-109 to discuss your circumstance, problematic grades, and to create a plan to address your academic standing.

Academically dismissed students are encouraged to attend another college to demonstrate their capability of succeeding in college-level courses.  CSI works collaboratively with the New Start Program at Kingsborough Community College.  To request an application, call 718-368-4600.   Students who are on F1 visas or who have attended KCC previously (except for College Now) are not eligible for the New Start Program.
 

If you are considering readmission, you should make an appointment with a counselor at the midterm point of the preceding semester.

For the purposes of readmission only, accepted course credits from the new school will be combined with your CSI GPA.  If the combined GPA is above a 2.0, you will be readmitted immediately.  If it is below a 2.0, you must either complete more coursework at the other college, or prepare an appeal to the Committee on Course and Standing.


Appeals to the Committee on Course and Standing


The Committee on Course and Standing meets monthly to review student appeals on the following issues: grade changes, readmission,  remediation and extensions for remediation dismissals.

Directions for Appeals:

**Speak to a counselor in the Counseling Center or SEEK before you write your petition, to be sure that you meet the criteria for preparing an appeal. 

If you are eligible to file an appeal, you will have to take the following steps AFTER your initial meeting with a counselor:

    * Write a statement that explains the reasons for the appeal.
     * Obtain documentation to support your reasons.
     * If appealing a WU or FIN grade, obtain a grade change form at the HUB or the         
       Counseling Center, and see a counselor for further directions.
     * Make an academic appointment at the Counseling Center (1A-109).
     * Submit the essay, documentation, grade change forms (if applicable), and       
       Course and Standing Petition form to a counselor in the Counseling Center.  
     * The counselor will forward the petition to the Committee on Course and 
       Standing, and will instruct you on follow-up procedures to the appeal process.

The Fall 2008 deadline to submit academic appeals to the
Course and Standing Committee is:

Thursday, September 18, 2008            
Thursday, October 16, 2008                
Thursday, November 13, 2008            
Thursday, December 4, 2008                
Thursday, January 8, 2009           
         



Study Skills

Academic success is contingent upon good study habits.  This includes paying attention in class, taking notes, reading, memorizing, writing, and managing time.  Complete the following Study Skills Checklist  (http://www.ucc.vt.edu/stdysk/checklis.html) to see in which areas you need to improve.

For study skills self help information, visit the Division of Student Affairs at Virginia Polytechnic Institute and State University.
(http://www.ucc.vt.edu/stdysk/stdyhlp.html).


For Tutoring Services, please visit Instructional Support Services in 1L-117.
       


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Test-Taking

It is natural and beneficial to experience a certain level of anxiety during an exam because the anxiety motivates us to focus and perform.  However, for many students the anxiety becomes overwhelming and affects test performance.

Symptoms of Test Anxiety:

  • Physical signs: perspiration, headaches, nausea, tense muscles, rapid heartbeat, etc.
  • Psychological symptoms: feelings of anger, helplessness, etc.  
These physical and emotional experiences may result in trouble reading and understanding the questions and organizing responses.  Mental blocking – “going blank” – can also occur.

Causes of Test Anxiety:

  • Lack of preparation.  Students who cram for exams, manage time poorly, or have ineffective study habits may experience anxiety in the testing situation simply because they did not plan well for the exam. 
  • Worrying about past academic performance, how others are doing, or the repercussions of failing.  In these cases, the focus is far from the exam, which affects success on the exam.
  • Being an anxious or nervous person in general.  


Strategies for Addressing Test Anxiety:

  • Study for the test thoroughly, so that you can remember the information under stress.  Always read your notes within the first 24 hours you take them, and reread them every day thereafter.  Create study sheets or flashcards well before the test, and review them alone or with friends.  Avoid cramming.
  • Practice effective time management.
  • Take a practice test in a setting that is as close to the testing circumstance as possible.
  • Exercise, eat well, and sleep well.
  • Prepare your materials for the test the night before the exam (pens, pencils, a Scantron, etc.).
  • On the day of the test, arrive to class early, and find a quiet spot in the exam room (e.g. away from the door).
  • Calm yourself down, either by taking deep breaths, visualizing a peaceful place, or thinking positively (e.g., “I prepared well and am capable of passing this exam”).
  • Read the directions carefully, focus solely on the exam, and do your best.  
  • Always keep in mind that poor performance on a test does not mean that you are a “bad student” or “not smart.”  It simply means that you will have to prepare differently next time!

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